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Job Locations US-IL-Chicago
ID 2024-2121
Summary/objective The Territory Manager will support the Sales & Operations Team. This person will grow and manage all sales activities within an exclusive geographical market area as well as exposure to national, regional, and local MSO’s, dealership groups, repair networks, franchises and other high value business targets as assigned. Other duties will include working closely with customers to increase and/or maintain monthly volume targets, as well as monitor service, delivery, and unit performance.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.  - Increase the volume and revenue from existing clients - Identify new business opportunities from existing and new clients - Ensure existing clients know and understand the benefits of all available asTech service offerings - Train users on asTech® products and services to ensure they receive maximum benefit - Create and maintain positive partnerships with incoming and existing target accounts - Gain a thorough understanding of the business model and serve as a liaison between the customers and the organization. - Contact customer locations through personal visits, phone calls and other methods to ensure high levels of customer satisfaction and retention - Exceed sales budget - Collect and regularly update information from clients related to projected volumes and provide the same to the National Director of Account Management - Utilize all appropriate means to research, respond to and resolve customer issues and concerns - Work with Operations Managers to provide stellar customer service to customers - Responsible for flying to or driving to various customer locations within the assigned geographic area - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - Bachelor's degree in a related field or equivalent combination of education, experience and training that provides the required knowledge and skills - Entrepreneurial spirit with motivation to be the best in a Team environment Preferred Qualifications: - Account management or similar experience preferred - Body Shop experience a plus - Excellent interpersonal and communication skills - Solid organizational and follow up skills - Track record for exceeding goals within established timelines - Strong problem solving and conflict management skills - Demonstrated ability to attain high levels of internal and external customer satisfaction - Microsoft Office Suite (Word, Excel, Outlook etc.) - Good presentation skills - Excellent report writing skills - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) Work environment - This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. Physical demands - This job operates primarily in a professional office environment with frequent visits to various automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. This position is responsible for driving a company provided vehicle to various locations with their assigned geographic area. Physical requirements also include occasional lifting/carrying of 5 pounds; visual acuity, speech, and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Required to have visual acuity to operate motor vehicles. Travel required - This position may require up to 75% travel. May include air or vehicle travel outside the local area and overnight. Affirmative Action/EEO statement - The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Category
Sales
Job Locations MX-NLE-Monterrey | MX-Mexico City
ID 2024-2120
Summary/objective Repairify is a leading innovator in cloud solutions, dedicated to harnessing the power of AWS to deliver unmatched efficiency, scalability, and security to our clients. Our team is at the forefront of cloud architecture, pioneering solutions that drive digital transformation across industries. Sr Cloud Architect is responsible for spearheading our cloud initiatives by leveraging advanced AWS services to architect resilient, high-performing, and cost-efficient solutions.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. - Design and implement scalable, secure, and robust AWS cloud architectures, focusing on delivering innovative solutions that meet business requirements.. - Lead cloud transformation projects, ensuring seamless migration of applications, data, and services to AWS environments while minimizing downtime and risk. - Develop and maintain Infrastructure as Code (IaC) using Terraform, ensuring reproducibility and version control of cloud resources. - Collaborate with DevOps teams to automate and streamline operational processes using AWS native tools and third-party DevOps technologies closely related to AWS. - Architect and optimize AWS network infrastructure for enhanced performance, security, and reliability, including VPC, Direct Connect, and Route 53 configurations. - Implement comprehensive AWS security strategies encompassing IAM, KMS, Security Groups, and AWS Shield to safeguard applications and data. - Drive AWS cost optimization initiatives through meticulous analysis, budgeting, and implementation of cost-saving measures without compromising on performance or security. - Design and deploy AWS monitoring, reporting, and alerting frameworks using AWS CloudWatch, AWS CloudTrail, and third-party tools to ensure operational excellence. - Provide technical leadership and mentorship to junior architects and engineers, fostering a culture of continuous learning and improvement. - Create and maintain detailed documentation and architectural diagrams (using tools like Lucidchart) to ensure clarity and consistency in solution design and implementation. - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - Bachelor's degree in Computer Science, Engineering, or a related field, or 6+ years work experience equivalent - Excellent knowledge of best practices around management, control, and monitoring of cloud infrastructure - Experience in hybrid infrastructure with solutions in Azure, AWS, and on-prem - At least 5 years of hands-on experience in designing and deploying solutions on AWS, with a strong portfolio of successful cloud projects - Hands-on experience with cloud infrastructure provisioning, configuration, and management using tools like AWS CloudFormation, Azure Resource Manager, or similar technologies - AWS Certified Solutions Architect - Professional and other relevant AWS certifications - Proficient with AWS services related to computing, networking, security, and management (EC2, S3, IAM, RDS, Lambda, CloudFormation, etc.) - Experience with DevOps practices and tools closely related to AWS, including CI/CD pipelines, container orchestration (EKS, ECS), and configuration management - Ability to participate in on-call rotation Preferred Qualifications: - Familiarity with monitoring tools (e.g., AWS CloudWatch, Azure Monitor) and logging frameworks to ensure the availability and performance of cloud resources - Strong analytical and problem-solving skills, with the ability to troubleshoot complex cloud-related issues - Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams - Strong understanding of AWS networking and security best practices - Proven track record in AWS cost management and optimization strategies - Familiarity with Cloud backup and recovery software and methodologies - Great at organizing, prioritizing and multitasking - Proficiency in creating architectural diagrams using Lucidchart or similar tools Supervisory responsibilities This position has no supervisory responsibilities.   Work environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers.   Physical demands Physical requirements include occasional lifting/carrying of 5 pounds; visual acuity, speech and hearing; hand and eye coordination and manual operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment.   Travel required This position may require travel.   Work authorization/security clearance requirements N/A
Category
Information Technology
Job Locations US-TX-Irving
ID 2024-2118
Summary/objective The Videographer role will make digital components for use within training and marketing materials for use within the automotive industry. The person in this role will work within a team environment to provide training on the complex technology within today’s vehicles. This role also requires significant video production skills to create video, still, and augmented reality components for incorporation into materials across the Repairify brand. Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Perform assessments on best modality in which to create digital components. Create individual components on time and within budget. Partner with Subject Matter Experts in the development of storyboards and scripts. Maintain a high level of detail and quality in the production schedule as well as within each video production. Use industry-standard tools such as Adobe Premier, After Effects, and Photoshop. Setup and maintain the video studio and equipment. Work with a team to set goals for all projects. Create storyboards and other rapid prototypes. Minimum Qualifications: Associates Degree in Media Production or related experience. Minimum 2-4 years experience in the creation of digital elements. Strong video lighting, shooting, and directing skills. Strong video editing and motion graphic animation skills. Proficient in Adobe Premiere, After Effects, Photoshop and Media Encoder. Experience working with DSLR cameras, cinema cameras, drones, gimbals and sliders. Confidence and creative problem-solving skills; exceptional collaboration skills and strong communication skills. Preferred Qualifications: Experience in the automotive industry. Experience with asTech and Repairify products/services. Video/Graphic development certifications. Supervisory responsibilities This position has no supervisory responsibilities. Work environment This role will be based in our video studio in Plano, TX. Travel to other Repairify and customer locations locations may be required as well. This role routinely uses standard office equipment such as computers, phones, printers. Physical demands This job operates occasionally in a professional office environment with visits to various automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. Physical requirements also include occasional lifting/carrying of 25 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Required to have visual acuity to operate motor vehicles. Travel required Limited travel is required. Work authorization/security clearance requirements NA Affirmative Action/EEO statement The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Category
Training & Development
Job Locations US-WA-Tacoma
ID 2024-2116
Summary/objective The Field Technician II will be based inside an automotive repair shop and will assist in the virtual diagnostic scans and calibrations for vehicles involved in collisions. Your ability to effectively manage time and organize resources while also professionally interacting with asTech customers is essential.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Serve as primary client contact as needed within the service process - Promoting the necessity for diagnostic and calibrations at assigned shop - Coordinate and set-up vehicles for a diagnostic scans including required manual diagnostic tests and technical evaluations to assist the remote technician - Coordinate and set-up vehicles for calibrations utilizing TruPoint and/or setting up dynamic calibrations - Responsible for driving customer or company vehicles for the purpose of delivery, testing or calibration - Adhere to all company policy, procedure, safety and environmental rules - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - 1 year of experience in the automotive industry at an entry level position and/or as a Lube Technician - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) required - Understanding of automotive industry and various manufacturer acronyms and lingo - Basic computer skills and understanding of Microsoft Office Preferred Qualifications: - Self-motivated, high energy and a client-focused perspective - Reliable and punctual for all scheduled shifts - Ability to work independently and in a team environment - A technical or vocational school participant/graduate preferred - New car dealership experience is considered a plus Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.   Physical demands - Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. - Must be able to carry and transport up to 50 pounds up to 20 feet. - Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. - Requires excellent visual acuity and manual dexterity. - Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. - Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles. Travel required Some travel within the assigned geographic area is expected.   Work authorization/security clearance requirements N/A  
Category
Technicians Other
Job Locations US-WA-Kirkland
ID 2024-2115
Summary/objective The Field Technician II will be based inside an automotive repair shop and will assist in the virtual diagnostic scans and calibrations for vehicles involved in collisions. Your ability to effectively manage time and organize resources while also professionally interacting with asTech customers is essential.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Serve as primary client contact as needed within the service process - Promoting the necessity for diagnostic and calibrations at assigned shop - Coordinate and set-up vehicles for a diagnostic scans including required manual diagnostic tests and technical evaluations to assist the remote technician - Coordinate and set-up vehicles for calibrations utilizing TruPoint and/or setting up dynamic calibrations - Responsible for driving customer or company vehicles for the purpose of delivery, testing or calibration - Adhere to all company policy, procedure, safety and environmental rules - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - 1 year of experience in the automotive industry at an entry level position and/or as a Lube Technician - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) required - Understanding of automotive industry and various manufacturer acronyms and lingo - Basic computer skills and understanding of Microsoft Office Preferred Qualifications: - Self-motivated, high energy and a client-focused perspective - Reliable and punctual for all scheduled shifts - Ability to work independently and in a team environment - A technical or vocational school participant/graduate preferred - New car dealership experience is considered a plus Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.   Physical demands - Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. - Must be able to carry and transport up to 50 pounds up to 20 feet. - Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. - Requires excellent visual acuity and manual dexterity. - Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. - Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles. Travel required Some travel within the assigned geographic area is expected.   Work authorization/security clearance requirements N/A  
Category
Technicians Other
Job Locations US-AZ-Chandler
ID 2024-2114
Summary/objective The Field Technician II will be based inside an automotive repair shop and will assist in the virtual diagnostic scans and calibrations for vehicles involved in collisions. Your ability to effectively manage time and organize resources while also professionally interacting with asTech customers is essential.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Serve as primary client contact as needed within the service process - Promoting the necessity for diagnostic and calibrations at assigned shop - Coordinate and set-up vehicles for a diagnostic scans including required manual diagnostic tests and technical evaluations to assist the remote technician - Coordinate and set-up vehicles for calibrations utilizing TruPoint and/or setting up dynamic calibrations - Responsible for driving customer or company vehicles for the purpose of delivery, testing or calibration - Adhere to all company policy, procedure, safety and environmental rules - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - 1 year of experience in the automotive industry at an entry level position and/or as a Lube Technician - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) required - Understanding of automotive industry and various manufacturer acronyms and lingo - Basic computer skills and understanding of Microsoft Office Preferred Qualifications: - Self-motivated, high energy and a client-focused perspective - Reliable and punctual for all scheduled shifts - Ability to work independently and in a team environment - A technical or vocational school participant/graduate preferred - New car dealership experience is considered a plus Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.   Physical demands - Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. - Must be able to carry and transport up to 50 pounds up to 20 feet. - Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. - Requires excellent visual acuity and manual dexterity. - Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. - Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles. Travel required Some travel within the assigned geographic area is expected.   Work authorization/security clearance requirements N/A  
Category
Technicians Other
Job Locations US-TX-Plano
ID 2024-2111
Summary/objective The IT Support Specialist, OEM Tools, will maintain, upgrade and manage our software, hardware and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently. Essential Functions · Partner with Operations teams across Repairify to ensure continuity of OEM tools and provide ongoing cross department communication. · Work with the R&D team to continue development and provide support for operational issues. · Assist the ServiceDesk on any tickets and issues that come in from Operations. · Assist in troubleshooting and escalation of issues that may arise. · Install and configure software and hardware. · Manage network servers and technology tools. · Set up accounts and workstations. · Monitor performance and maintain systems according to requirements. · Troubleshoot issues and outages. · Maintain an internal document repository with technical documentation, manuals and IT policies. · Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: · Associate or Bachelors degree in Information Technology or equivalent experience. Preferred Qualifications: · 1-3 years in Information Technology or IT Support · Some experience as a System Administrator, Network Administrator or similar role · Experience with patch management · Excellent communication and customer service skills. · Some experience working with cloud-based technologies from AWS. · Knowledge of security products; i.e., endpoint protection. · Familiarity with Windows 10 and Windows Server. · Professional demeanor · Efficient in time management and multi-tasking capabilities. · Ability to deal with difficult situations in a diplomatic and professional manner. · Reliability and Accountability. · Ability to work in a team environment to achieve team, department and corporate goals. · Adaptable to a fast-paced environment. · Proficient in Microsoft Office products. Supervisory responsibilities This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. Physical demands Physical requirements include occasional lifting/carrying of 5 pounds; visual acuity, speech, and hearing; hand and eye coordination and manual operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment. Travel required This position will require limited travel. Work authorization/security clearance requirements N/A Affirmative Action/EEO statement The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Category
Information Technology
Job Locations US-TX-Plano
ID 2024-2110
Summary/objective The IT Support Specialist, OEM Tools, will maintain, upgrade and manage our software, hardware and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently. Essential Functions · Partner with Operations teams across Repairify to ensure continuity of OEM tools and provide ongoing cross department communication. · Work with the R&D team to continue development and provide support for operational issues. · Assist the ServiceDesk on any tickets and issues that come in from Operations. · Assist in troubleshooting and escalation of issues that may arise. · Install and configure software and hardware. · Manage network servers and technology tools. · Set up accounts and workstations. · Monitor performance and maintain systems according to requirements. · Troubleshoot issues and outages. · Maintain an internal document repository with technical documentation, manuals and IT policies. · Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: · Associate or Bachelors degree in Information Technology or equivalent experience. Preferred Qualifications: · 1-3 years in Information Technology or IT Support · Some experience as a System Administrator, Network Administrator or similar role · Experience with patch management · Excellent communication and customer service skills. · Some experience working with cloud-based technologies from AWS. · Knowledge of security products; i.e., endpoint protection. · Familiarity with Windows 10 and Windows Server. · Professional demeanor · Efficient in time management and multi-tasking capabilities. · Ability to deal with difficult situations in a diplomatic and professional manner. · Reliability and Accountability. · Ability to work in a team environment to achieve team, department and corporate goals. · Adaptable to a fast-paced environment. · Proficient in Microsoft Office products. Supervisory responsibilities This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. Physical demands Physical requirements include occasional lifting/carrying of 5 pounds; visual acuity, speech, and hearing; hand and eye coordination and manual operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment. Travel required This position will require limited travel. Work authorization/security clearance requirements N/A Affirmative Action/EEO statement The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Category
Information Technology
Job Locations US-TX-Plano
ID 2024-2109
Summary/objective The primary responsibility of the Customer Support position is to provide support to our customers and master technicians. The position will support the overall company goal of providing automotive diagnostic scan reports to our customers and answer questions pertaining to scans and invoicing in an accurate and proficient manner. All other responsibilities required are to maintain quality control, accuracy and efficiency of delivery of services and to gurantee customer satisfaction.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Answering incoming calls and customer inquiries; it is important to gain a clear understanding of their request; answer questions and offer assistance. - Resolve issues/complaints or problems with the use of the company devices and escalate issues as appropriate. - Support customers use of all company devices by providing basic training and assistance as needed. - Provide resolution on issues regarding billing. - Produce invoice and/or service reports with correct charge and transmitting to customer within a timely manner. - Monitor and scan reports on a daily, weekly, monthly and annual basis. - Maintain a digital and physical record of all invoice/reports. - Contributes to team effort by accomplishing related results as needed. - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   Minimum Qualifications: - Minimum of High School Diploma - Customer Service, Quality & Accuracy Focused - Microsoft Office Word/Excel/Outlook   Preferred Qualifications: - Basic account billing and/or customer service background preferred - Can work successfully in a fast paced work enviroment - Problem Solving - Documentation Skills - Phone Skills - Multi-tasking - Detail Oriented - Strong work ethic - Flexible schedule/Dependable   Supervisory responsibilities This role has no supervisory responsibilities   Work environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers.   Physical demands Physical requirements include occasional lifting/carrying of 5 pounds; visual acuity, speech and hearing; hand and eye coordination and manual operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment.   Travel required No travel is expected for this position.   Work authorization/security clearance requirements N/A   Affirmative Action/EEO statement The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  
Category
Customer Service/Support
Job Locations US-TX-Plano
ID 2024-2107
Summary/objective The Content Marketing Manager is responsible for producing content across multiple mediums to drive help brand awareness, market engagement, and pipeline through digital and conventional channels.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Assist in the development of and execute a comprehensive content marketing strategy aligned with marketing goals and objectives - Produce content for both written and audio-visual mediums - Manage and grow our social media presence on our chosen platforms such as Facebook, LinkedIn, and Youtube through content creation and community management - Assist in the creation of press releases and other PR materials to enhance brand visibility and manage public relations - Collaborate with demand team on SEO efforts to drive organic traffic and improve search engine rankings through the creation of blog posts, website content, and offsite articles - Work with cross-functional teams, including training, sales, and product to produce content aligns with brand messaging and supports overall marketing objectives - Assist in copywriting for digital and physical marketing materials when needed - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - Bachelor’s degree in marketing, Communications, Journalism, or a related field - Experience in the automotive industry preferred - 2-3 years of experience in content marketing or related field and a proven track record of developing and executing successful content strategies - Experience in managing and growing social media accounts - Familiarity with PR and coordinating with trade media Preferred Qualifications: - Ability to self-direct and work within a cross-functional team to achieve goals and deliver results - Excellent written and verbal communication skills, with a keen eye for detail and the ability to craft compelling content relevant to identified target markets - Proven ability to multitask, prioritize, and manage multiple projects simultaneously in a fast-paced environment - Analytical skills and the ability to interpret data to inform and adjust content production Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers.   Physical demands Physical requirements include occasional lifting/carrying of 5 pounds; visual acuity, speech and hearing; hand and eye coordination and manual operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment.   Travel required This position will require little to no travel.   Work authorization/security clearance requirements N/A
Category
Marketing & Communication
Job Locations US-IN-Hammond
ID 2024-2103
Summary/objective The Field Technician will be based inside an automotive repair shop and perform diagnostic scans and calibrations as well as assisting with virtual diagnostic scans and calibrations. This position will consult with the shop(s) and promote Repairify as it relates to diagnostics and calibrations.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Serve as primary client contact as needed within the service process - Promoting the necessity for diagnostic and calibrations at assigned shop - Responsible for performing precise calibrations for all types of Advanced Drivers Assist System (ADAS) across most vehicle makes and models - Utilize various OEM tools and diagnostic equipment to make the most effective recommendations for repairs and calibrations on multiple makes and models - Perform pre and post vehicle calibration documentation, prepare report paperwork for customers - Read and understand measurements in both standard and metric units - Perform basic R/I procedures to access sensors and control modules - Act as a subject matter expert and adequately explain technical diagnoses and needed repairs to non-mechanical individuals on a consistent basis - Evaluate information and data to provide comprehensive interpretation of technical information, electrical components, and Advanced Safety Systems (ADAS) - Continuously learn new technical information and techniques in e-learning or other training sessions to stay well-informed with rapidly changing automotive technology - Responsible for driving customer or company vehicles for the purpose of delivery, testing or calibration - Utilize understanding of the structure and practices of various types of repair facilities, body shops, insurance carriers to facilitate effective working relationships - Collaborate with other technicians to perform in depth diagnostic test plans - Adhere to all company policy, procedure, safety and environmental rules. - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   Minimum Qualifications: - 1-2 years of car dealership experience OR experience in an aftermarket repair facility as an Automotive Technician - OEM scan tool and/or aftermarket scan tool experience and knowledge - General knowledge in identification of faults, error messages and modules - General knowledge in automotive mechanical and electrical diagnosis, problem-solving and repair experience - In depth understanding of automotive industry and various manufacturer acronyms and lingo - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) - Basic computer skills and understanding of Microsoft Office   Preferred Qualifications: - Technical College Graduate, Automotive Field or equivalent - Excellent written communication skills - Company designated certifications: ASE, I-Car, MECP - Ability to work independently and in a team environment   Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.   Physical demands - Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. - Must be able to carry and transport up to 50 pounds up to 20 feet. - Requires standing for extended period with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. - Requires excellent visual acuity and manual dexterity. - Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. - Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles.   Travel required Some travel within the assigned geographic area is expected.   Work authorization/security clearance requirements N/A  
Category
Technicians Other
Job Locations US-TX-Plano
ID 2024-2096
Summary/objective The IT Support Specialist, OEM Tools, will maintain, upgrade and manage our software, hardware and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently. Essential Functions · Partner with Operations teams across Repairify to ensure continuity of OEM tools and provide ongoing cross department communication. · Work with the R&D team to continue development and provide support for operational issues. · Assist the ServiceDesk on any tickets and issues that come in from Operations. · Assist in troubleshooting and escalation of issues that may arise. · Install and configure software and hardware. · Manage network servers and technology tools. · Set up accounts and workstations. · Monitor performance and maintain systems according to requirements. · Troubleshoot issues and outages. · Maintain an internal document repository with technical documentation, manuals and IT policies. · Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: · Associate or Bachelors degree in Information Technology or equivalent experience. Preferred Qualifications: · 1-3 years in Information Technology or IT Support · Some experience as a System Administrator, Network Administrator or similar role · Experience with patch management · Excellent communication and customer service skills. · Some experience working with cloud-based technologies from AWS. · Knowledge of security products; i.e., endpoint protection. · Familiarity with Windows 10 and Windows Server. · Professional demeanor · Efficient in time management and multi-tasking capabilities. · Ability to deal with difficult situations in a diplomatic and professional manner. · Reliability and Accountability. · Ability to work in a team environment to achieve team, department and corporate goals. · Adaptable to a fast-paced environment. · Proficient in Microsoft Office products. Supervisory responsibilities This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. Physical demands Physical requirements include occasional lifting/carrying of 5 pounds; visual acuity, speech, and hearing; hand and eye coordination and manual operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment. Travel required This position will require limited travel. Work authorization/security clearance requirements N/A Affirmative Action/EEO statement The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Category
Information Technology
Job Locations US
ID 2024-2090
Summary/objective The SVP, Operations for Repair OnDemand,will be responsible for constructing a robust Client Operations function composed of Implementation, Training, Support, and Performance Management. This includes presenting a vision for structure, roles/responsibilities, and accountability. As a member of the Executive Leadership team, this role will be an instrumental partner to the President and other Executive and Senior leaders in making strategic decisions and formulating the execution path. As a growth catalyst, this role will work with Senior Leaders and their delegates to ensure scalability of resources and efficiencies of day-to-day workflows and processes. Sets a tone and drives the imperative of a” client-first” mindset while creating a people leadership culture of empowerment, development, and growth. Accepts accountability, either direct or via delegates, of key organizational initiatives, managing constraints and barriers that may inhibit success. Drives annual financial, resource, and goal planning at each level of their functional areas. Monitors and conducts cadenced reviews, driving corrective actions and exploitation of opportunities to meet or over-achieve objectives. This executive will integrate data-driven and market insights with collaborative interaction to derive strong business results.   Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. - Process Management: You will define and execute efficient and effective operational processes for the Implementation, Training, Support, and Performance Management functions within Operations, ensuring an integrated approach to the Customer Journey.  You will partner with cross-functional leaders to ensure that defined Salesforce workflows are appropriately documented, validated and tested, and that the roll-out of those workflows passes critical UX and pass/fail rates. - Operational Planning: You will take ownership of the organizational framework and vision for the four posts of Operations. You will analyze the current state and perform a needs analysis that results in recommendations for near and long-term changes, capacity planning, and performance benchmarks. - Organizational Culture: You will be a role model of our company values of accountability, integrity, and respect and will help cultivate deep connections across our communities. By nurturing relationships at all levels of the organization, you will help design and implement strategies that drive continuous improvements to our culture – helping us become more diverse, inclusive, quality-focused, data-driven, and customer-centric in how we operate. - People Leadership: You will create expectations for stated goals, objectives, and development plans for team members within Operations, and will prioritize employee engagement activities and talent management efforts. You will establish a system of accountability for leaders within Operations to meet expectations. - Special Projects: As new business challenges arise, you will be asked to contribute to or deliver high-impact projects and ensure the organization can sustainably maintain them upon completion. As part of people leadership, you will identify opportunities for stretch assignments and growth opportunities for valued talent in the ranks of Operations. - Other Duties: Please note this job description is not designed to cover all activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.   Minimum Qualifications: - Bachelor’s degree in a relevant field - 10+ years of progressive responsibilities in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles - 10+ years of experience directly managing teams - Strong analytical and problem-solving skills - Excellent communication and leadership qualities Preferred Qualifications: - A decisive and discerning leader with strong financial acumen and analytical capabilities. - Experience building teams that create value to the business as well as the client experience, preferably in the automotive software sector. - Demonstrated success and proven track record in managing, directing accountability, and oversight of a hybrid organization. - Strong business acumen with a history of interactions and collaboration with leadership at all levels of the organization. - Ability to interpret complex data and distill it into concise, relevant insights that trigger action. - Strong problem-solving and process-management skills with the ability to think strategically, abstractly, in broad concepts and terms and apply them to tangible plans - Ability to thrive in a fast-paced growth-company environment - Entrepreneurial mindset Supervisory Responsibilities This role has supervisory responsibilities.   Work environment This job operates in a professional office environment. This role routinely uses standard office equipment such as a computer and phone.   Physical Demands This is a sedentary role. Physical requirements include occasional lifting/carrying of 5 pounds; visual acuity, speech, and hearing; hand and eye coordination; and manual dexterity necessary to operate a computer keyboard and essential office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment.   Travel required. This position requires 30-50% travel.   Work authorization/security clearance requirements N/A
Category
Operations
Job Locations US-PA-York
ID 2024-2089
Summary/objective The Field Technician will be based inside an automotive repair shop and perform diagnostic scans and calibrations as well as assisting with virtual diagnostic scans and calibrations. This position will consult with the shop(s) and promote Repairify as it relates to diagnostics and calibrations.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Serve as primary client contact as needed within the service process - Promoting the necessity for diagnostic and calibrations at assigned shop - Responsible for performing precise calibrations for all types of Advanced Drivers Assist System (ADAS) across most vehicle makes and models - Utilize various OEM tools and diagnostic equipment to make the most effective recommendations for repairs and calibrations on multiple makes and models - Perform pre and post vehicle calibration documentation, prepare report paperwork for customers - Read and understand measurements in both standard and metric units - Perform basic R/I procedures to access sensors and control modules - Act as a subject matter expert and adequately explain technical diagnoses and needed repairs to non-mechanical individuals on a consistent basis - Evaluate information and data to provide comprehensive interpretation of technical information, electrical components, and Advanced Safety Systems (ADAS) - Continuously learn new technical information and techniques in e-learning or other training sessions to stay well-informed with rapidly changing automotive technology - Responsible for driving customer or company vehicles for the purpose of delivery, testing or calibration - Utilize understanding of the structure and practices of various types of repair facilities, body shops, insurance carriers to facilitate effective working relationships - Collaborate with other technicians to perform in depth diagnostic test plans - Adhere to all company policy, procedure, safety and environmental rules. - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   Minimum Qualifications: - 1-2 years of car dealership experience OR experience in an aftermarket repair facility as an Automotive Technician - OEM scan tool and/or aftermarket scan tool experience and knowledge - General knowledge in identification of faults, error messages and modules - General knowledge in automotive mechanical and electrical diagnosis, problem-solving and repair experience - In depth understanding of automotive industry and various manufacturer acronyms and lingo - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) - Basic computer skills and understanding of Microsoft Office   Preferred Qualifications: - Technical College Graduate, Automotive Field or equivalent - Excellent written communication skills - Company designated certifications: ASE, I-Car, MECP - Ability to work independently and in a team environment   Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.   Physical demands - Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. - Must be able to carry and transport up to 50 pounds up to 20 feet. - Requires standing for extended period with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. - Requires excellent visual acuity and manual dexterity. - Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. - Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles.   Travel required Some travel within the assigned geographic area is expected.   Work authorization/security clearance requirements N/A  
Category
Technicians Other
Job Locations US-MI-Not Available
ID 2024-2083
Summary/objective The Territory Manager will support the Sales & Operations Team. This person will grow and manage all sales activities within an exclusive geographical market area as well as exposure to national, regional, and local MSO’s, dealership groups, repair networks, franchises and other high value business targets as assigned. Other duties will include working closely with customers to increase and/or maintain monthly volume targets, as well as monitor service, delivery, and unit performance.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.  - Increase the volume and revenue from existing clients - Identify new business opportunities from existing and new clients - Ensure existing clients know and understand the benefits of all available asTech service offerings - Train users on asTech® products and services to ensure they receive maximum benefit - Create and maintain positive partnerships with incoming and existing target accounts - Gain a thorough understanding of the business model and serve as a liaison between the customers and the organization. - Contact customer locations through personal visits, phone calls and other methods to ensure high levels of customer satisfaction and retention - Exceed sales budget - Collect and regularly update information from clients related to projected volumes and provide the same to the National Director of Account Management - Utilize all appropriate means to research, respond to and resolve customer issues and concerns - Work with Operations Managers to provide stellar customer service to customers - Responsible for flying to or driving to various customer locations within the assigned geographic area - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - Bachelor's degree in a related field or equivalent combination of education, experience and training that provides the required knowledge and skills - Entrepreneurial spirit with motivation to be the best in a Team environment Preferred Qualifications: - Account management or similar experience preferred - Body Shop experience a plus - Excellent interpersonal and communication skills - Solid organizational and follow up skills - Track record for exceeding goals within established timelines - Strong problem solving and conflict management skills - Demonstrated ability to attain high levels of internal and external customer satisfaction - Microsoft Office Suite (Word, Excel, Outlook etc.) - Good presentation skills - Excellent report writing skills - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) Work environment - This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. Physical demands - This job operates primarily in a professional office environment with frequent visits to various automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. This position is responsible for driving a company provided vehicle to various locations with their assigned geographic area. Physical requirements also include occasional lifting/carrying of 5 pounds; visual acuity, speech, and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Required to have visual acuity to operate motor vehicles. Travel required - This position may require up to 75% travel. May include air or vehicle travel outside the local area and overnight. Affirmative Action/EEO statement - The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Category
Sales
Job Locations US-CO-Not Available | US-WY-Not Available
ID 2024-2082
Summary/objective The Territory Manager will support the Sales & Operations Team. This person will grow and manage all sales activities within an exclusive geographical market area as well as exposure to national, regional, and local MSO’s, dealership groups, repair networks, franchises and other high value business targets as assigned. Other duties will include working closely with customers to increase and/or maintain monthly volume targets, as well as monitor service, delivery, and unit performance.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.  - Increase the volume and revenue from existing clients - Identify new business opportunities from existing and new clients - Ensure existing clients know and understand the benefits of all available asTech service offerings - Train users on asTech® products and services to ensure they receive maximum benefit - Create and maintain positive partnerships with incoming and existing target accounts - Gain a thorough understanding of the business model and serve as a liaison between the customers and the organization. - Contact customer locations through personal visits, phone calls and other methods to ensure high levels of customer satisfaction and retention - Exceed sales budget - Collect and regularly update information from clients related to projected volumes and provide the same to the National Director of Account Management - Utilize all appropriate means to research, respond to and resolve customer issues and concerns - Work with Operations Managers to provide stellar customer service to customers - Responsible for flying to or driving to various customer locations within the assigned geographic area - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - Bachelor's degree in a related field or equivalent combination of education, experience and training that provides the required knowledge and skills - Entrepreneurial spirit with motivation to be the best in a Team environment Preferred Qualifications: - Account management or similar experience preferred - Body Shop experience a plus - Excellent interpersonal and communication skills - Solid organizational and follow up skills - Track record for exceeding goals within established timelines - Strong problem solving and conflict management skills - Demonstrated ability to attain high levels of internal and external customer satisfaction - Microsoft Office Suite (Word, Excel, Outlook etc.) - Good presentation skills - Excellent report writing skills - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) Work environment - This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. Physical demands - This job operates primarily in a professional office environment with frequent visits to various automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. This position is responsible for driving a company provided vehicle to various locations with their assigned geographic area. Physical requirements also include occasional lifting/carrying of 5 pounds; visual acuity, speech, and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Required to have visual acuity to operate motor vehicles. Travel required - This position may require up to 75% travel. May include air or vehicle travel outside the local area and overnight. Affirmative Action/EEO statement - The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Category
Sales
Job Locations US-SC-Charleston
ID 2024-2080
Summary/objective The Field Technician will be based inside an automotive repair shop and perform diagnostic scans and calibrations as well as assisting with virtual diagnostic scans and calibrations. This position will consult with the shop(s) and promote Repairify as it relates to diagnostics and calibrations.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Serve as primary client contact as needed within the service process - Promoting the necessity for diagnostic and calibrations at assigned shop - Responsible for performing precise calibrations for all types of Advanced Drivers Assist System (ADAS) across most vehicle makes and models - Utilize various OEM tools and diagnostic equipment to make the most effective recommendations for repairs and calibrations on multiple makes and models - Perform pre and post vehicle calibration documentation, prepare report paperwork for customers - Read and understand measurements in both standard and metric units - Perform basic R/I procedures to access sensors and control modules - Act as a subject matter expert and adequately explain technical diagnoses and needed repairs to non-mechanical individuals on a consistent basis - Evaluate information and data to provide comprehensive interpretation of technical information, electrical components, and Advanced Safety Systems (ADAS) - Continuously learn new technical information and techniques in e-learning or other training sessions to stay well-informed with rapidly changing automotive technology - Responsible for driving customer or company vehicles for the purpose of delivery, testing or calibration - Utilize understanding of the structure and practices of various types of repair facilities, body shops, insurance carriers to facilitate effective working relationships - Collaborate with other technicians to perform in depth diagnostic test plans - Adhere to all company policy, procedure, safety and environmental rules. - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   Minimum Qualifications: - 1-2 years of car dealership experience OR experience in an aftermarket repair facility as an Automotive Technician - OEM scan tool and/or aftermarket scan tool experience and knowledge - General knowledge in identification of faults, error messages and modules - General knowledge in automotive mechanical and electrical diagnosis, problem-solving and repair experience - In depth understanding of automotive industry and various manufacturer acronyms and lingo - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) - Basic computer skills and understanding of Microsoft Office   Preferred Qualifications: - Technical College Graduate, Automotive Field or equivalent - Excellent written communication skills - Company designated certifications: ASE, I-Car, MECP - Ability to work independently and in a team environment   Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.   Physical demands - Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. - Must be able to carry and transport up to 50 pounds up to 20 feet. - Requires standing for extended period with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. - Requires excellent visual acuity and manual dexterity. - Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. - Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles.   Travel required Some travel within the assigned geographic area is expected.   Work authorization/security clearance requirements N/A  
Category
Technicians Other
Job Locations MX-Mexico City | MX-NLE-Monterrey
ID 2024-2070
Summary/objective The UX/UI Designer reports to the VP Product Engineering.  As the UX/UI Designer, you are comfortable leading the user experience and interface design of existing and new applications. Our ideal candidate will be comfortable managing timelines, planning the UX/UI process from start to finish and determining the best design methods for each project. You will work alongside the Product Team to understand customer pains/gains and document needs during the research phase and be responsible for the design and delivery of simple and delightful customer interfaces.  You will own design delivery from proof of concepts, rapid prototypes to end state finalized designs. You will provide key insights to help with the product roadmap and be responsible for communicating findings and recommendations to key stakeholders. Your work should be informed by users, partners, research, metrics, and pragmatic judgement.  The UX/UI Designer will be involved in building new product offerings from the ground up in addition to contributing to Repairify’s existing global portfolio.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Design and iterate on user interfaces for web and mobile applications, ensuring a seamless and intuitive user experience. - Conduct user research, gather feedback, and analyze user behavior to inform design decisions. - Create wireframes, prototypes, and mockups to visualize design concepts and interactions. - Collaborate with product managers and developers to translate user requirements and business goals into actionable design solutions. - Maintain and evolve design systems, style guides, and UI components to ensure consistency across products. - Stay updated on industry trends, best practices, and emerging technologies in UI/UX design. - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - 5+ years of UX design experience. - Proven experience as a UI/UX Designer with a strong portfolio showcasing your design process and projects. - Proficiency in design tools such as Figma (preferred), Sketch, Adobe XD, or similar. - Solid understanding of user-centered design principles and methodologies. - Experience conducting user research, usability testing, and gathering user feedback. - Excellent communication and collaboration skills with the ability to articulate design decisions and rationale. - Familiarity with front-end development technologies (HTML, CSS, JavaScript) is a plus.   Preferred Qualifications: - Bachelor's degree in Graphic Design, Interaction Design, HCI, or related field. - Experience building design systems. - Experience working in an Agile development environment is preferred. Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers.   Physical demands Physical requirements include occasional lifting/carrying of 5 pounds; visual acuity, speech, and hearing; hand and eye coordination and manual operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment.   Travel required This position will require limited travel.   Work authorization/security clearance requirements N/A  
Category
Product
Job Locations UK-Luton, England
ID 2024-2068
Summary/objective The Workshop Technician plays a crucial role in calibrating and maintaining cutting-edge ADAS Technologies in vehicles. This position requires a strong background in automotive electrical systems and is responsible for diagnosing, repairing, and maintaining the electrical systems of vehicles.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Diagnose and troubleshoot electrical issues in vehicles wiring, lighting, and other related components. - Conduct comprehensive electrical system checks using diagnostic equipment and tools. - Repair and replace faulty electrical components and wiring as needed. - Collaborate with other mechanics and technicians within Repairify to ensure comprehensive vehicle diagnosis and repair. - Stay up to date with the latest automotive technologies, trends and best practices in ADAS and auto electronics. - Provide exceptional customer service by explaining repairs and maintenance processes to customers in a clear and understandable manner. - Adhere to safety protocols and guidelines when working on vehicles and handling electrical systems. - Calibrate ADAS components such as cameras, sensors, radars, and LiDAR systems in various vehicle models. - Diagnose and troubleshoot ADAS system errors, conducting necessary repairs and adjustments as required. - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   Minimum Qualifications: - High school diploma or equivalent - Proven experience working with automotive electronics, ADAS systems, or related technologies - Strong understanding of automotive electrical systems, components, and diagnostic tools, as well as mechanical aptitude - Proficiency in reading electrical diagrams and schematics. - Familiarity with a wide range of vehicle makes and models.   Preferred Qualifications: - Formal training or certification in automotive electrical systems - Prior experience with vehicle diagnostics, electrical systems, or automotive repair - Excellent problem-solving skills and attention to detail, particularly when dealing with intricate electronic components. - Ability to work independently and as part of a team. - Physical ability to lift and maneuver heavy parts and equipment. - Effective communication skills to interact with team members, customers, and provide technical assistance.   Supervisory responsibilities This role has no supervisory responsibilities   Work environment This job may operate inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.   Physical demands - Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. - Must be able to carry and transport up to 60 pounds up to 20 feet. - Requires standing stooping and kneeling for extended periods of time. - Requires excellent visual acuity and manual dexterity. - Ability to drive for lengthy periods for pick-up and delivery   Travel required Some travel within the assigned geographic area is expected.   Work authorization/security clearance requirements N/A   Affirmative Action/EEO statement The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  
Category
Operations
Job Locations US-GA-Warner Robins
ID 2024-2066
Summary/objective The Field Technician II will be based inside an automotive repair shop and will assist in the virtual diagnostic scans and calibrations for vehicles involved in collisions. Your ability to effectively manage time and organize resources while also professionally interacting with asTech customers is essential.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Serve as primary client contact as needed within the service process - Promoting the necessity for diagnostic and calibrations at assigned shop - Coordinate and set-up vehicles for a diagnostic scans including required manual diagnostic tests and technical evaluations to assist the remote technician - Coordinate and set-up vehicles for calibrations utilizing TruPoint and/or setting up dynamic calibrations - Responsible for driving customer or company vehicles for the purpose of delivery, testing or calibration - Adhere to all company policy, procedure, safety and environmental rules - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - 1 year of experience in the automotive industry at an entry level position and/or as a Lube Technician - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) required - Understanding of automotive industry and various manufacturer acronyms and lingo - Basic computer skills and understanding of Microsoft Office Preferred Qualifications: - Self-motivated, high energy and a client-focused perspective - Reliable and punctual for all scheduled shifts - Ability to work independently and in a team environment - A technical or vocational school participant/graduate preferred - New car dealership experience is considered a plus Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.   Physical demands - Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. - Must be able to carry and transport up to 50 pounds up to 20 feet. - Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. - Requires excellent visual acuity and manual dexterity. - Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. - Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles. Travel required Some travel within the assigned geographic area is expected.   Work authorization/security clearance requirements N/A  
Category
Technicians Other
Job Locations MX-NLE-Monterrey | MX-Mexico City
ID 2024-2061
Summary/objective The Salesforce Developer reports to the VP of Product Engineering. The Salesforce Developer is responsible for the delivery of high quality, scalable, and innovative software aligned to the strategic objectives of the Executive Leadership Team.  This position will play a key role in implementing new features and maintaining existing functionality.  They will work closely with the Business System Architect, product management, internal development team, QA, and Salesforce administrators to ensure delivered products are modern, consistent, and scalable.  The Salesforce Developer will be involved in building new product offerings from the ground up in addition to contributing to Repairify’s existing global portfolio.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Collaborate with Product Management, Business Systems Architect, admins to understand the requirements that need to be implemented. - Develop and maintain Salesforce applications, including writing Apex code, creating Visualforce pages, and implementing custom objects, fields, and workflows. - Customize Salesforce functionality using declarative features such as Process Builder, Flow, and Lightning App Builder. - Integrate Salesforce with other systems using APIs, web services, and middleware solutions. - Perform unit testing, code reviews, and debugging to ensure the quality and integrity of Salesforce solutions. - Document technical designs, configurations, and development activities. - Provide technical support and troubleshooting assistance to end users as needed. - Stay current with Salesforce releases, features, and best practices to recommend and implement improvements. - Collaborate with cross-functional teams, including business analysts, system administrators, and quality assurance testers, to deliver high-quality solutions on time and within budget. - Participate in Agile development methodologies, including sprint planning, daily stand-ups, and sprint demos. - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - Bachelor’s degree in Computer Science or related field, or equivalent work experience - Salesforce Developer certification (e.g., Salesforce Certified Platform Developer I and II). - Proven experience developing Salesforce solutions, including Apex, Visualforce, Lightning Components, and Salesforce APIs. - Strong understanding of Salesforce data model, security model, and declarative capabilities. Preferred Qualifications: - Incredible attention to detail with a problem-solving approach - Ability to collaborate with and communicate effectively - Proven ability to multi-task and prioritize - Ability to think creatively and to drive innovation - Experience with Salesforce integration patterns and technologies (REST, SOAP, JSON, XML, etc.). - Familiarity with Salesforce development tools such as Salesforce DX, Git, and continuous integration/deployment (CI/CD) pipelines. - Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization. - Strong problem-solving skills and attention to detail. - Ability to work independently as well as part of a team in a fast-paced, deadline-driven environment. - Experience with Agile development methodologies is a plus. Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers.   Physical demands Physical requirements include occasional lifting/carrying of 5 pounds; visual acuity, speech and hearing; hand and eye coordination and manual operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment.   Travel required This position will require limited travel.   Work authorization/security clearance requirements N/A
Category
Product
Job Locations US-PA-Not Available
ID 2024-2058
"Summary/objective The Repair Technician position can be based inside a client's automotive repair facility or operate remotely, dependent upon current demands. The successful technician will provide various services to include consulting with the shop(s) and assisting in completing diagnostics scans to diagnose and recommend repairs for vehicles involved in collisions using the asTech® device. The technician will also provide on site repairs on a variety of makes and models of vehicles which were involved in a collision. Our Technicians effectively use OEM (original equipment manufacturer) scan tools, ALLDATA and web resources for automotive diagnostics and repair information to support the increase of demand in diagnostic scan volumes at their respective shops. Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. · Utilize various OEM tools and diagnostic equipment to make the most effective recommendations for repairs on multiple makes and models. · Independently complete basic, through advanced physical repairs to damaged vehicles. · Act as a subject matter expert and adequately explain technical diagnoses and needed repairs to non-mechanical individuals on a consistent basis · Be able to quickly learn how to evaluate information and data to provide comprehensive interpretation of technical information, electrical components and Advanced Safety Systems (ADAS) · Be proficient in identification of faults, error messages, module corrections, etc. · Continuously learn new technical information and techniques in e-learning or other training sessions in an effort to stay well-informed with rapidly changing automotive technology · Be responsible for test driving and/or moving customer vehicles at shop locations · Utilize understanding of the structure and practices of various types of repair facilities, body shops, insurance carriers to facilitate effective working relationships · Coordinate with fellow technicians in performing in depth diagnostic test plans · Keep team management aware of mechanical and electrical repair problems as they occur · Adhere to all company and shop policy, procedure, safety and environmental rules · Ensure compliance utilizing basic knowledge of applicable local, state and ferdal laws Independently complete basic through advanced physical repairs to damaged vehicles, including but not limited to, passenger airbags, wire repairs, full interior jobs, dashboards and steering columns, fuse box repairs, Advanced Aftermarket products · Complete remote pre, post and diagnostic scans for all makes and models and identify faults, error messages, module corrections, etc. Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees, clients and insurance customers on a daily and consistent basis Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: Two to three years of car dealership experience OR experience in an aftermarket repair facility as an Automotive Technician OEM scan tool and/or after market scan tool experience and knowledge Proficient in identification of faults, error messages and modules Strong automotive mechanical and electrical diagnosis, problem-solving and repair experience Ability to effectively communicate with customers at all levels Must have company designated certifications or obtain within 6 months: ASE, I-Car, MECP Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) Ability to create invoices and reports for services rendered, deliver and explain invoices to customers Basic computer skills and understanding of Microsoft Office Preferred Qualifications: Self-motivated, high energy and a customer-focused perspective Time management and effective communication skills In depth understanding of automotive industry and various manufacturer acronyms and lingo Ability to work independently and in a team environment Supervisory responsibilities This role has no supervisory responsibilities Work environment This job may operate inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. Physical demands Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. Must be able to carry and transport up to 60 pounds up to 20 feet. Requires standing stooping and kneeling for extended periods of time. Requires excellent visual acuity and manual dexterity. Ability to drive for lengthy periods for pick-up and delivery Travel required Some travel within the assigned geographic area is expected. Work authorization/security clearance requirements [List any visa requirements, H1-B sponsorship, special clearances, etc. If applicable, insert information regarding government contracts or special requirements.] N/A Affirmative Action/EEO statement The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training."
Category
Operations
Job Locations US-PA-York
ID 2024-2056
Summary/objective The Field Technician will be based inside an automotive repair shop and perform diagnostic scans and calibrations as well as assisting with virtual diagnostic scans and calibrations. This position will consult with the shop(s) and promote Repairify as it relates to diagnostics and calibrations.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Serve as primary client contact as needed within the service process - Promoting the necessity for diagnostic and calibrations at assigned shop - Responsible for performing precise calibrations for all types of Advanced Drivers Assist System (ADAS) across most vehicle makes and models - Utilize various OEM tools and diagnostic equipment to make the most effective recommendations for repairs and calibrations on multiple makes and models - Perform pre and post vehicle calibration documentation, prepare report paperwork for customers - Read and understand measurements in both standard and metric units - Perform basic R/I procedures to access sensors and control modules - Act as a subject matter expert and adequately explain technical diagnoses and needed repairs to non-mechanical individuals on a consistent basis - Evaluate information and data to provide comprehensive interpretation of technical information, electrical components, and Advanced Safety Systems (ADAS) - Continuously learn new technical information and techniques in e-learning or other training sessions to stay well-informed with rapidly changing automotive technology - Responsible for driving customer or company vehicles for the purpose of delivery, testing or calibration - Utilize understanding of the structure and practices of various types of repair facilities, body shops, insurance carriers to facilitate effective working relationships - Collaborate with other technicians to perform in depth diagnostic test plans - Adhere to all company policy, procedure, safety and environmental rules. - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - 2-5 years of car dealership experience OR experience in an aftermarket repair facility as an Automotive Technician - OEM scan tool and/or aftermarket scan tool experience and knowledge - Proficient in identification of faults, error messages and modules - Strong automotive mechanical and electrical diagnosis, problem-solving and repair experience - Proficient understanding of automotive industry and various manufacturer acronyms and lingo - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) - Basic computer skills and understanding of Microsoft Office Preferred Qualifications: - Technical College Graduate, Automotive Field or equivalent - Excellent written communication skills - Company designated certifications: ASE, I-Car, MECP - Ability to work independently and in a team environment Supervisory responsibilities This role has no supervisory responsibilities   Work environment This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.   Physical demands - Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. - Must be able to carry and transport up to 50 pounds up to 20 feet. - Requires standing for extended period with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. - Requires excellent visual acuity and manual dexterity. - Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. - Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles. Travel required Some travel within the assigned geographic area is expected.   Work authorization/security clearance requirements N/A    
Category
Technicians Other
Job Locations US-TX-Houston
ID 2024-2049
Summary/objective The Report Quality Assurance Review position is responsible for conducting primary review of vehicle inspections reports to ensure clients’ needs are satisfied with the highest quality and technically sound inspection reports.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Review inspection reports for overall quality which includes spelling, grammar, and mechanical and technical accuracy - Communicate effectively, both verbally and in writing, with inspectors on any follow up issues or clarifications needed related to inspection reports - Ensure inspection reports satisfy any specific client requests - Follow standard operating procedures of calling and closing tickets which includes updating status’, sending final reports to the client, and notifying accounting of report completion - Simultaneously operate multiple sections of company website and communicate using internal messaging and VOIP applications - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   Minimum Qualifications: - Mechanical or technical experience in automobile industry - Ability to multitask when using multiple applications - Ability to communicate clearly and effectively, both written and verbal - Must be have basic computer skills - Strong attention to detail   Preferred Qualifications: - Prior experience as a repair facility technician preferred - ASE or I-Car Certified preferred   Supervisory responsibilities This role has no supervisory responsibilities   Work environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers.   Physical demands Physical requirements include occasional lifting/carrying of 5 pounds; visual acuity, speech and hearing; hand and eye coordination and manual operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment.   Travel required This position does not require travel.   Work authorization/security clearance requirements N/A   Affirmative Action/EEO statement The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  
Category
Operations
Job Locations US-PA-Pittsburgh
ID 2024-2043
Summary/objective The Field Technician II will be based inside an automotive repair shop and will assist in the virtual diagnostic scans and calibrations for vehicles involved in collisions. Your ability to effectively manage time and organize resources while also professionally interacting with asTech customers is essential.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Serve as primary client contact as needed within the service process - Promoting the necessity for diagnostic and calibrations at assigned shop - Coordinate and set-up vehicles for a diagnostic scans including required manual diagnostic tests and technical evaluations to assist the remote technician - Coordinate and set-up vehicles for calibrations utilizing TruPoint and/or setting up dynamic calibrations - Responsible for driving customer or company vehicles for the purpose of delivery, testing or calibration - Adhere to all company policy, procedure, safety and environmental rules - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - 1 year of experience in the automotive industry at an entry level position and/or as a Lube Technician - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) required - Understanding of automotive industry and various manufacturer acronyms and lingo - Basic computer skills and understanding of Microsoft Office Preferred Qualifications: - Self-motivated, high energy and a client-focused perspective - Reliable and punctual for all scheduled shifts - Ability to work independently and in a team environment - A technical or vocational school participant/graduate preferred - New car dealership experience is considered a plus Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.   Physical demands - Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. - Must be able to carry and transport up to 50 pounds up to 20 feet. - Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. - Requires excellent visual acuity and manual dexterity. - Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. - Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles. Travel required Some travel within the assigned geographic area is expected.   Work authorization/security clearance requirements N/A  
Category
Technicians Other
Job Locations US-CA-Not Available | US-AZ-Arizona Remote | US-NV-Nevada Remote
ID 2024-2037
Summary/objective The Territory Manager, RoD supports the Repair OnDemand Sales Team. This position grows and manages all sales activities for the Repair360 product within an exclusive geographical market area to independent used car dealers that have their own reconditioning processes and/or facilities and other high value business targets as assigned.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Identify all used automotive dealers in the designated market area - Demonstrate product offering and have a complete understanding of the system - Create and maintain positive partnerships with incoming and existing target accounts - Gain a thorough understanding of the business model and serve as a liaison between the customers and the organization - Contact customer locations through personal visits, phone calls and other methods to ensure high levels of customer satisfaction - Exceed sales budget - Collect and regularly update information from clients - Utilize all appropriate means to research, respond to and resolve customer issues and concerns - Work with Operations Managers to provide stellar customer service to customers - Responsible for flying to or driving to various customer locations within the assigned geographic area - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - Bachelor degree in a related field or equivalent combination of education, experience and training that provides the required knowledge and skills - Entrepreneurial spirit with motivation to be the best in a Team environment Preferred Qualifications: - Account management or similar experience preferred - Automotive Dealer experience a plus with a focus on Fixed Ops - Excellent interpersonal and communication skills - Solid organizational and follow up skills - Track record for exceeding goals within established timelines - Strong problem solving and conflict management skills - Demonstrated ability to attain high levels of internal and external customer satisfaction - Microsoft Office Suite (Word, Excel, Outlook etc.) - Good presentation skills - Excellent report writing skills - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)   Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers.   Physical demands This job operates primarily in a professional office environment with frequent visits to various automotive dealership environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. This position is responsible for driving their own personal vehicle to various locations with their assigned geographic area. Physical requirements also include occasional lifting/carrying of 5 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Required to have visual acuity to operate motor vehicles.   Travel required This position may require up to 50% travel. May include air or vehicle travel outside the local area and overnight.   Work authorization/security clearance requirements N/A
Category
Sales
Job Locations UK-Luton, England
ID 2024-2034
Summary/objective The Business Development Manager is responsible for working with our customers to ensure that they understand our product offering, to support them to activate and use the product, measure their usage and ensure that it is aligned with our and their expectations. This role is also critical in developing and managing accounts with major MSO’s, insurers and work providers and generating leads for the Technical Sales Team.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Provide account management support to our Bodyshop and SMR customers - To understand their needs and ensure that they are fully supported in the activation and use of the product - Once activated to encourage and monitor the use of the remote services to ensure they are aligned with expectations - Organise events in MSO’s to gain maximum traction and support from the management for the usage of the tools and in particular remote services - Build strong relationships to enable the up sale of other products and services - Provide leads for the ADAS Technical Sales team to enable the sale of ADAS equipment - Proactive account planning and understanding key focus and priorities. - Responsible for organising customer visit plan’s, documenting visit, reports and presenting customer performance to the National Sales Manager - Activity management using a CRM and Sales tool - Monthly reporting for customers with recommendations.  - Utilising internal reporting to identify areas of issue or concern to enable these to be addressed with the client - Feedback into the business of products, services and developments require that would support customers’ needs and our growth strategy - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - At least 3 years’ experience selling/providing account management to Bodyshops / SMR - Technical understanding of diagnostics and how it is used in the repair process - Customer focused - Commercially aware - Excellent networker with powerful communication, presentation and influencing skills Preferred Qualifications: - Analytical and numerate - Highly organized with a flexible approach to working Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers.   Physical demands This is not a sedentary role. Significant business travel is required. Physical requirements include occasional lifting/carrying of 5 pounds; visual acuity, speech and hearing; hand and eye coordination and manual operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment with significant travel to customer locations and industry events.  Required to have visual acuity to operate motor vehicles.   Travel required This position requires up to 75% travel. Frequently travel is outside the local area and overnight.   Work authorization/security clearance requirements N/A
Category
Sales
Job Locations US-TX-Stafford
ID 2024-2014
Summary/objective The Field Technician II will be based inside an automotive repair shop and will assist in the virtual diagnostic scans and calibrations for vehicles involved in collisions. Your ability to effectively manage time and organize resources while also professionally interacting with asTech customers is essential.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Serve as primary client contact as needed within the service process - Promoting the necessity for diagnostic and calibrations at assigned shop - Coordinate and set-up vehicles for a diagnostic scans including required manual diagnostic tests and technical evaluations to assist the remote technician - Coordinate and set-up vehicles for calibrations utilizing TruPoint and/or setting up dynamic calibrations - Responsible for driving customer or company vehicles for the purpose of delivery, testing or calibration - Adhere to all company policy, procedure, safety and environmental rules - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - 1 year of experience in the automotive industry at an entry level position and/or as a Lube Technician - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) required - Understanding of automotive industry and various manufacturer acronyms and lingo - Basic computer skills and understanding of Microsoft Office Preferred Qualifications: - Self-motivated, high energy and a client-focused perspective - Reliable and punctual for all scheduled shifts - Ability to work independently and in a team environment - A technical or vocational school participant/graduate preferred - New car dealership experience is considered a plus Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.   Physical demands - Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. - Must be able to carry and transport up to 50 pounds up to 20 feet. - Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. - Requires excellent visual acuity and manual dexterity. - Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. - Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles. Travel required Some travel within the assigned geographic area is expected.   Work authorization/security clearance requirements N/A  
Category
Technicians Other
Job Locations US-MD-Cockeysville
ID 2024-2009
Summary/objective The Field Technician will be based inside an automotive repair shop and perform diagnostic scans and calibrations as well as assisting with virtual diagnostic scans and calibrations. This position will consult with the shop(s) and promote Repairify as it relates to diagnostics and calibrations.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Serve as primary client contact as needed within the service process - Promoting the necessity for diagnostic and calibrations at assigned shop - Responsible for performing precise calibrations for all types of Advanced Drivers Assist System (ADAS) across most vehicle makes and models - Utilize various OEM tools and diagnostic equipment to make the most effective recommendations for repairs and calibrations on multiple makes and models - Perform pre and post vehicle calibration documentation, prepare report paperwork for customers - Read and understand measurements in both standard and metric units - Perform basic R/I procedures to access sensors and control modules - Act as a subject matter expert and adequately explain technical diagnoses and needed repairs to non-mechanical individuals on a consistent basis - Evaluate information and data to provide comprehensive interpretation of technical information, electrical components, and Advanced Safety Systems (ADAS) - Continuously learn new technical information and techniques in e-learning or other training sessions to stay well-informed with rapidly changing automotive technology - Responsible for driving customer or company vehicles for the purpose of delivery, testing or calibration - Utilize understanding of the structure and practices of various types of repair facilities, body shops, insurance carriers to facilitate effective working relationships - Collaborate with other technicians to perform in depth diagnostic test plans - Adhere to all company policy, procedure, safety and environmental rules. - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   Minimum Qualifications: - 1-2 years of car dealership experience OR experience in an aftermarket repair facility as an Automotive Technician - OEM scan tool and/or aftermarket scan tool experience and knowledge - General knowledge in identification of faults, error messages and modules - General knowledge in automotive mechanical and electrical diagnosis, problem-solving and repair experience - In depth understanding of automotive industry and various manufacturer acronyms and lingo - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) - Basic computer skills and understanding of Microsoft Office   Preferred Qualifications: - Technical College Graduate, Automotive Field or equivalent - Excellent written communication skills - Company designated certifications: ASE, I-Car, MECP - Ability to work independently and in a team environment   Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.   Physical demands - Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. - Must be able to carry and transport up to 50 pounds up to 20 feet. - Requires standing for extended period with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. - Requires excellent visual acuity and manual dexterity. - Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. - Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles.   Travel required Some travel within the assigned geographic area is expected.   Work authorization/security clearance requirements N/A  
Category
Technicians Other
Job Locations US-WA-Seattle
ID 2024-2008
"Summary/objective The Repair Technician position can be based inside a client's automotive repair facility or operate remotely, dependent upon current demands. The successful technician will provide various services to include consulting with the shop(s) and assisting in completing diagnostics scans to diagnose and recommend repairs for vehicles involved in collisions using the asTech® device. The technician will also provide on site repairs on a variety of makes and models of vehicles which were involved in a collision. Our Technicians effectively use OEM (original equipment manufacturer) scan tools, ALLDATA and web resources for automotive diagnostics and repair information to support the increase of demand in diagnostic scan volumes at their respective shops. Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. · Utilize various OEM tools and diagnostic equipment to make the most effective recommendations for repairs on multiple makes and models. · Independently complete basic, through advanced physical repairs to damaged vehicles. · Act as a subject matter expert and adequately explain technical diagnoses and needed repairs to non-mechanical individuals on a consistent basis · Be able to quickly learn how to evaluate information and data to provide comprehensive interpretation of technical information, electrical components and Advanced Safety Systems (ADAS) · Be proficient in identification of faults, error messages, module corrections, etc. · Continuously learn new technical information and techniques in e-learning or other training sessions in an effort to stay well-informed with rapidly changing automotive technology · Be responsible for test driving and/or moving customer vehicles at shop locations · Utilize understanding of the structure and practices of various types of repair facilities, body shops, insurance carriers to facilitate effective working relationships · Coordinate with fellow technicians in performing in depth diagnostic test plans · Keep team management aware of mechanical and electrical repair problems as they occur · Adhere to all company and shop policy, procedure, safety and environmental rules · Ensure compliance utilizing basic knowledge of applicable local, state and ferdal laws Independently complete basic through advanced physical repairs to damaged vehicles, including but not limited to, passenger airbags, wire repairs, full interior jobs, dashboards and steering columns, fuse box repairs, Advanced Aftermarket products · Complete remote pre, post and diagnostic scans for all makes and models and identify faults, error messages, module corrections, etc. Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees, clients and insurance customers on a daily and consistent basis Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: Two to three years of car dealership experience OR experience in an aftermarket repair facility as an Automotive Technician OEM scan tool and/or after market scan tool experience and knowledge Proficient in identification of faults, error messages and modules Strong automotive mechanical and electrical diagnosis, problem-solving and repair experience Ability to effectively communicate with customers at all levels Must have company designated certifications or obtain within 6 months: ASE, I-Car, MECP Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) Ability to create invoices and reports for services rendered, deliver and explain invoices to customers Basic computer skills and understanding of Microsoft Office Preferred Qualifications: Self-motivated, high energy and a customer-focused perspective Time management and effective communication skills In depth understanding of automotive industry and various manufacturer acronyms and lingo Ability to work independently and in a team environment Supervisory responsibilities This role has no supervisory responsibilities Work environment This job may operate inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. Physical demands Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. Must be able to carry and transport up to 60 pounds up to 20 feet. Requires standing stooping and kneeling for extended periods of time. Requires excellent visual acuity and manual dexterity. Ability to drive for lengthy periods for pick-up and delivery Travel required Some travel within the assigned geographic area is expected. Work authorization/security clearance requirements [List any visa requirements, H1-B sponsorship, special clearances, etc. If applicable, insert information regarding government contracts or special requirements.] N/A Affirmative Action/EEO statement The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training."
Category
Operations
Job Locations US-WA-Seattle
ID 2024-2007
"Summary/objective The Repair Technician position can be based inside a client's automotive repair facility or operate remotely, dependent upon current demands. The successful technician will provide various services to include consulting with the shop(s) and assisting in completing diagnostics scans to diagnose and recommend repairs for vehicles involved in collisions using the asTech® device. The technician will also provide on site repairs on a variety of makes and models of vehicles which were involved in a collision. Our Technicians effectively use OEM (original equipment manufacturer) scan tools, ALLDATA and web resources for automotive diagnostics and repair information to support the increase of demand in diagnostic scan volumes at their respective shops. Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. · Utilize various OEM tools and diagnostic equipment to make the most effective recommendations for repairs on multiple makes and models. · Independently complete basic, through advanced physical repairs to damaged vehicles. · Act as a subject matter expert and adequately explain technical diagnoses and needed repairs to non-mechanical individuals on a consistent basis · Be able to quickly learn how to evaluate information and data to provide comprehensive interpretation of technical information, electrical components and Advanced Safety Systems (ADAS) · Be proficient in identification of faults, error messages, module corrections, etc. · Continuously learn new technical information and techniques in e-learning or other training sessions in an effort to stay well-informed with rapidly changing automotive technology · Be responsible for test driving and/or moving customer vehicles at shop locations · Utilize understanding of the structure and practices of various types of repair facilities, body shops, insurance carriers to facilitate effective working relationships · Coordinate with fellow technicians in performing in depth diagnostic test plans · Keep team management aware of mechanical and electrical repair problems as they occur · Adhere to all company and shop policy, procedure, safety and environmental rules · Ensure compliance utilizing basic knowledge of applicable local, state and ferdal laws Independently complete basic through advanced physical repairs to damaged vehicles, including but not limited to, passenger airbags, wire repairs, full interior jobs, dashboards and steering columns, fuse box repairs, Advanced Aftermarket products · Complete remote pre, post and diagnostic scans for all makes and models and identify faults, error messages, module corrections, etc. Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees, clients and insurance customers on a daily and consistent basis Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: Two to three years of car dealership experience OR experience in an aftermarket repair facility as an Automotive Technician OEM scan tool and/or after market scan tool experience and knowledge Proficient in identification of faults, error messages and modules Strong automotive mechanical and electrical diagnosis, problem-solving and repair experience Ability to effectively communicate with customers at all levels Must have company designated certifications or obtain within 6 months: ASE, I-Car, MECP Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) Ability to create invoices and reports for services rendered, deliver and explain invoices to customers Basic computer skills and understanding of Microsoft Office Preferred Qualifications: Self-motivated, high energy and a customer-focused perspective Time management and effective communication skills In depth understanding of automotive industry and various manufacturer acronyms and lingo Ability to work independently and in a team environment Supervisory responsibilities This role has no supervisory responsibilities Work environment This job may operate inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. Physical demands Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. Must be able to carry and transport up to 60 pounds up to 20 feet. Requires standing stooping and kneeling for extended periods of time. Requires excellent visual acuity and manual dexterity. Ability to drive for lengthy periods for pick-up and delivery Travel required Some travel within the assigned geographic area is expected. Work authorization/security clearance requirements [List any visa requirements, H1-B sponsorship, special clearances, etc. If applicable, insert information regarding government contracts or special requirements.] N/A Affirmative Action/EEO statement The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training."
Category
Operations
Job Locations US-WA-Seattle
ID 2024-2006
"Summary/objective The Repair Technician position can be based inside a client's automotive repair facility or operate remotely, dependent upon current demands. The successful technician will provide various services to include consulting with the shop(s) and assisting in completing diagnostics scans to diagnose and recommend repairs for vehicles involved in collisions using the asTech® device. The technician will also provide on site repairs on a variety of makes and models of vehicles which were involved in a collision. Our Technicians effectively use OEM (original equipment manufacturer) scan tools, ALLDATA and web resources for automotive diagnostics and repair information to support the increase of demand in diagnostic scan volumes at their respective shops. Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. · Utilize various OEM tools and diagnostic equipment to make the most effective recommendations for repairs on multiple makes and models. · Independently complete basic, through advanced physical repairs to damaged vehicles. · Act as a subject matter expert and adequately explain technical diagnoses and needed repairs to non-mechanical individuals on a consistent basis · Be able to quickly learn how to evaluate information and data to provide comprehensive interpretation of technical information, electrical components and Advanced Safety Systems (ADAS) · Be proficient in identification of faults, error messages, module corrections, etc. · Continuously learn new technical information and techniques in e-learning or other training sessions in an effort to stay well-informed with rapidly changing automotive technology · Be responsible for test driving and/or moving customer vehicles at shop locations · Utilize understanding of the structure and practices of various types of repair facilities, body shops, insurance carriers to facilitate effective working relationships · Coordinate with fellow technicians in performing in depth diagnostic test plans · Keep team management aware of mechanical and electrical repair problems as they occur · Adhere to all company and shop policy, procedure, safety and environmental rules · Ensure compliance utilizing basic knowledge of applicable local, state and ferdal laws Independently complete basic through advanced physical repairs to damaged vehicles, including but not limited to, passenger airbags, wire repairs, full interior jobs, dashboards and steering columns, fuse box repairs, Advanced Aftermarket products · Complete remote pre, post and diagnostic scans for all makes and models and identify faults, error messages, module corrections, etc. Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees, clients and insurance customers on a daily and consistent basis Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: Two to three years of car dealership experience OR experience in an aftermarket repair facility as an Automotive Technician OEM scan tool and/or after market scan tool experience and knowledge Proficient in identification of faults, error messages and modules Strong automotive mechanical and electrical diagnosis, problem-solving and repair experience Ability to effectively communicate with customers at all levels Must have company designated certifications or obtain within 6 months: ASE, I-Car, MECP Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) Ability to create invoices and reports for services rendered, deliver and explain invoices to customers Basic computer skills and understanding of Microsoft Office Preferred Qualifications: Self-motivated, high energy and a customer-focused perspective Time management and effective communication skills In depth understanding of automotive industry and various manufacturer acronyms and lingo Ability to work independently and in a team environment Supervisory responsibilities This role has no supervisory responsibilities Work environment This job may operate inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. Physical demands Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. Must be able to carry and transport up to 60 pounds up to 20 feet. Requires standing stooping and kneeling for extended periods of time. Requires excellent visual acuity and manual dexterity. Ability to drive for lengthy periods for pick-up and delivery Travel required Some travel within the assigned geographic area is expected. Work authorization/security clearance requirements [List any visa requirements, H1-B sponsorship, special clearances, etc. If applicable, insert information regarding government contracts or special requirements.] N/A Affirmative Action/EEO statement The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training."
Category
Operations
Job Locations US-WA-Kirkland
ID 2024-2004
Summary/objective The Field Technician will be based inside an automotive repair shop and perform diagnostic scans and calibrations as well as assisting with virtual diagnostic scans and calibrations. This position will consult with the shop(s) and promote Repairify as it relates to diagnostics and calibrations.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Serve as primary client contact as needed within the service process - Promoting the necessity for diagnostic and calibrations at assigned shop - Responsible for performing precise calibrations for all types of Advanced Drivers Assist System (ADAS) across most vehicle makes and models - Utilize various OEM tools and diagnostic equipment to make the most effective recommendations for repairs and calibrations on multiple makes and models - Perform pre and post vehicle calibration documentation, prepare report paperwork for customers - Read and understand measurements in both standard and metric units - Perform basic R/I procedures to access sensors and control modules - Act as a subject matter expert and adequately explain technical diagnoses and needed repairs to non-mechanical individuals on a consistent basis - Evaluate information and data to provide comprehensive interpretation of technical information, electrical components, and Advanced Safety Systems (ADAS) - Continuously learn new technical information and techniques in e-learning or other training sessions to stay well-informed with rapidly changing automotive technology - Responsible for driving customer or company vehicles for the purpose of delivery, testing or calibration - Utilize understanding of the structure and practices of various types of repair facilities, body shops, insurance carriers to facilitate effective working relationships - Collaborate with other technicians to perform in depth diagnostic test plans - Adhere to all company policy, procedure, safety and environmental rules. - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - 2-5 years of car dealership experience OR experience in an aftermarket repair facility as an Automotive Technician - OEM scan tool and/or aftermarket scan tool experience and knowledge - Proficient in identification of faults, error messages and modules - Strong automotive mechanical and electrical diagnosis, problem-solving and repair experience - Proficient understanding of automotive industry and various manufacturer acronyms and lingo - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) - Basic computer skills and understanding of Microsoft Office Preferred Qualifications: - Technical College Graduate, Automotive Field or equivalent - Excellent written communication skills - Company designated certifications: ASE, I-Car, MECP - Ability to work independently and in a team environment Supervisory responsibilities This role has no supervisory responsibilities   Work environment This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.   Physical demands - Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. - Must be able to carry and transport up to 50 pounds up to 20 feet. - Requires standing for extended period with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. - Requires excellent visual acuity and manual dexterity. - Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. - Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles. Travel required Some travel within the assigned geographic area is expected.   Work authorization/security clearance requirements N/A    
Category
Technicians Other
Job Locations US-WA-Kirkland
ID 2024-2003
Summary/objective The Field Technician II will be based inside an automotive repair shop and will assist in the virtual diagnostic scans and calibrations for vehicles involved in collisions. Your ability to effectively manage time and organize resources while also professionally interacting with asTech customers is essential.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Serve as primary client contact as needed within the service process - Promoting the necessity for diagnostic and calibrations at assigned shop - Coordinate and set-up vehicles for a diagnostic scans including required manual diagnostic tests and technical evaluations to assist the remote technician - Coordinate and set-up vehicles for calibrations utilizing TruPoint and/or setting up dynamic calibrations - Responsible for driving customer or company vehicles for the purpose of delivery, testing or calibration - Adhere to all company policy, procedure, safety and environmental rules - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - 1 year of experience in the automotive industry at an entry level position and/or as a Lube Technician - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) required - Understanding of automotive industry and various manufacturer acronyms and lingo - Basic computer skills and understanding of Microsoft Office Preferred Qualifications: - Self-motivated, high energy and a client-focused perspective - Reliable and punctual for all scheduled shifts - Ability to work independently and in a team environment - A technical or vocational school participant/graduate preferred - New car dealership experience is considered a plus Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.   Physical demands - Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. - Must be able to carry and transport up to 50 pounds up to 20 feet. - Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. - Requires excellent visual acuity and manual dexterity. - Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. - Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles. Travel required Some travel within the assigned geographic area is expected.   Work authorization/security clearance requirements N/A  
Category
Technicians Other
Job Locations US-WA-Kirkland
ID 2024-2002
Summary/objective The Field Technician will be based inside an automotive repair shop and perform diagnostic scans and calibrations as well as assisting with virtual diagnostic scans and calibrations. This position will consult with the shop(s) and promote Repairify as it relates to diagnostics and calibrations.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Serve as primary client contact as needed within the service process - Promoting the necessity for diagnostic and calibrations at assigned shop - Responsible for performing precise calibrations for all types of Advanced Drivers Assist System (ADAS) across most vehicle makes and models - Utilize various OEM tools and diagnostic equipment to make the most effective recommendations for repairs and calibrations on multiple makes and models - Perform pre and post vehicle calibration documentation, prepare report paperwork for customers - Read and understand measurements in both standard and metric units - Perform basic R/I procedures to access sensors and control modules - Act as a subject matter expert and adequately explain technical diagnoses and needed repairs to non-mechanical individuals on a consistent basis - Evaluate information and data to provide comprehensive interpretation of technical information, electrical components, and Advanced Safety Systems (ADAS) - Continuously learn new technical information and techniques in e-learning or other training sessions to stay well-informed with rapidly changing automotive technology - Responsible for driving customer or company vehicles for the purpose of delivery, testing or calibration - Utilize understanding of the structure and practices of various types of repair facilities, body shops, insurance carriers to facilitate effective working relationships - Collaborate with other technicians to perform in depth diagnostic test plans - Adhere to all company policy, procedure, safety and environmental rules. - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   Minimum Qualifications: - 1-2 years of car dealership experience OR experience in an aftermarket repair facility as an Automotive Technician - OEM scan tool and/or aftermarket scan tool experience and knowledge - General knowledge in identification of faults, error messages and modules - General knowledge in automotive mechanical and electrical diagnosis, problem-solving and repair experience - In depth understanding of automotive industry and various manufacturer acronyms and lingo - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) - Basic computer skills and understanding of Microsoft Office   Preferred Qualifications: - Technical College Graduate, Automotive Field or equivalent - Excellent written communication skills - Company designated certifications: ASE, I-Car, MECP - Ability to work independently and in a team environment   Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.   Physical demands - Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. - Must be able to carry and transport up to 50 pounds up to 20 feet. - Requires standing for extended period with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. - Requires excellent visual acuity and manual dexterity. - Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. - Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles.   Travel required Some travel within the assigned geographic area is expected.   Work authorization/security clearance requirements N/A  
Category
Technicians Other
Job Locations US-WA-Tacoma
ID 2024-2001
Summary/objective The Field Technician will be based inside an automotive repair shop and perform diagnostic scans and calibrations as well as assisting with virtual diagnostic scans and calibrations. This position will consult with the shop(s) and promote Repairify as it relates to diagnostics and calibrations.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Serve as primary client contact as needed within the service process - Promoting the necessity for diagnostic and calibrations at assigned shop - Responsible for performing precise calibrations for all types of Advanced Drivers Assist System (ADAS) across most vehicle makes and models - Utilize various OEM tools and diagnostic equipment to make the most effective recommendations for repairs and calibrations on multiple makes and models - Perform pre and post vehicle calibration documentation, prepare report paperwork for customers - Read and understand measurements in both standard and metric units - Perform basic R/I procedures to access sensors and control modules - Act as a subject matter expert and adequately explain technical diagnoses and needed repairs to non-mechanical individuals on a consistent basis - Evaluate information and data to provide comprehensive interpretation of technical information, electrical components, and Advanced Safety Systems (ADAS) - Continuously learn new technical information and techniques in e-learning or other training sessions to stay well-informed with rapidly changing automotive technology - Responsible for driving customer or company vehicles for the purpose of delivery, testing or calibration - Utilize understanding of the structure and practices of various types of repair facilities, body shops, insurance carriers to facilitate effective working relationships - Collaborate with other technicians to perform in depth diagnostic test plans - Adhere to all company policy, procedure, safety and environmental rules. - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - 2-5 years of car dealership experience OR experience in an aftermarket repair facility as an Automotive Technician - OEM scan tool and/or aftermarket scan tool experience and knowledge - Proficient in identification of faults, error messages and modules - Strong automotive mechanical and electrical diagnosis, problem-solving and repair experience - Proficient understanding of automotive industry and various manufacturer acronyms and lingo - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) - Basic computer skills and understanding of Microsoft Office Preferred Qualifications: - Technical College Graduate, Automotive Field or equivalent - Excellent written communication skills - Company designated certifications: ASE, I-Car, MECP - Ability to work independently and in a team environment Supervisory responsibilities This role has no supervisory responsibilities   Work environment This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.   Physical demands - Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. - Must be able to carry and transport up to 50 pounds up to 20 feet. - Requires standing for extended period with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. - Requires excellent visual acuity and manual dexterity. - Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. - Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles. Travel required Some travel within the assigned geographic area is expected.   Work authorization/security clearance requirements N/A    
Category
Technicians Other
Job Locations US-WA-Tacoma
ID 2024-1999
Summary/objective The Field Technician will be based inside an automotive repair shop and perform diagnostic scans and calibrations as well as assisting with virtual diagnostic scans and calibrations. This position will consult with the shop(s) and promote Repairify as it relates to diagnostics and calibrations.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Serve as primary client contact as needed within the service process - Promoting the necessity for diagnostic and calibrations at assigned shop - Responsible for performing precise calibrations for all types of Advanced Drivers Assist System (ADAS) across most vehicle makes and models - Utilize various OEM tools and diagnostic equipment to make the most effective recommendations for repairs and calibrations on multiple makes and models - Perform pre and post vehicle calibration documentation, prepare report paperwork for customers - Read and understand measurements in both standard and metric units - Perform basic R/I procedures to access sensors and control modules - Act as a subject matter expert and adequately explain technical diagnoses and needed repairs to non-mechanical individuals on a consistent basis - Evaluate information and data to provide comprehensive interpretation of technical information, electrical components, and Advanced Safety Systems (ADAS) - Continuously learn new technical information and techniques in e-learning or other training sessions to stay well-informed with rapidly changing automotive technology - Responsible for driving customer or company vehicles for the purpose of delivery, testing or calibration - Utilize understanding of the structure and practices of various types of repair facilities, body shops, insurance carriers to facilitate effective working relationships - Collaborate with other technicians to perform in depth diagnostic test plans - Adhere to all company policy, procedure, safety and environmental rules. - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   Minimum Qualifications: - 1-2 years of car dealership experience OR experience in an aftermarket repair facility as an Automotive Technician - OEM scan tool and/or aftermarket scan tool experience and knowledge - General knowledge in identification of faults, error messages and modules - General knowledge in automotive mechanical and electrical diagnosis, problem-solving and repair experience - In depth understanding of automotive industry and various manufacturer acronyms and lingo - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) - Basic computer skills and understanding of Microsoft Office   Preferred Qualifications: - Technical College Graduate, Automotive Field or equivalent - Excellent written communication skills - Company designated certifications: ASE, I-Car, MECP - Ability to work independently and in a team environment   Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.   Physical demands - Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. - Must be able to carry and transport up to 50 pounds up to 20 feet. - Requires standing for extended period with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. - Requires excellent visual acuity and manual dexterity. - Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. - Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles.   Travel required Some travel within the assigned geographic area is expected.   Work authorization/security clearance requirements N/A  
Category
Technicians Other
Job Locations CA-St John's
ID 2024-1970
Summary/objective The Web API Developer is a .NET backend developer and is responsible for the delivery of high quality, scalable, and innovative software aligned to the strategic objectives of the Repair OnDemand Executive Leadership Team.  They will work closely with the existing internal development team, QA team, and product management team to ensure delivered products are modern, consistent, and scalable.  The Web API Developer will also be responsible in contributing to Repair OnDemand’s existing product portfolio.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Develop and maintain backend API services using .NET technology - Develop loosely coupled solutions that are scalable, testable, modularized and reusable - Assess technology needs based on product requirements and make recommendations - Help company bridge legacy technology stack and future modernizations without compromising customer experience - Work in a team environment using a SCRUM Agile SDLC and Azure DevOps tooling - Work closely with Product Management across multiple teams to understand business needs and create solutions that align with long term strategic goals. - Act as a mentor for new or lower-level software developers. - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: - Bachelor’s degree in Computer Science or related field, or 5 years of equivalent work experience. - Proven work history in Software Development working with a variety of languages and tools. - Proficiency in .NET Core for building high-performance web APIs - Deep understanding of ASP.NET Core framework to create RESTful APIs - Experience with SQL Server for relational data and Cosmos DB for NoSQL scenarios - Working knowledge of Azure services, especially Azure Functions for serverless computing - Experience with Azure DevOps for source code management and CI/CD pipelines Preferred Qualifications: - Familiarity with front-end frameworks (React) to collaborate with front-end developers - Understanding the design and development of microservices-based applications - Knowledge of OAuth, OpenID Connect, and Azure Active Directory for authentication and authorization - Proficiency in optimizing applications for performance, including caching strategies and asynchronous programming - Experience with Azure Service Bus or similar messaging systems for event-driven architecture - Familiarity with application monitoring tools such as Azure Monitor and Application Insights - A solid understanding of source control and versioning using GIT - Incredible attention to detail with a problem-solving approach - Ability to collaborate with and communicate effectively - Proven ability to multi-task and prioritize - Ability to think creatively and to drive innovation - Comprehensive understanding of software craftsmanship ideals - clean code principles, unit testing fundamentals, design pattern selection and application, architectural pattern selection and application Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers.   Physical demands Physical requirements include occasional lifting/carrying of 5 pounds; visual acuity, speech, and hearing; hand and eye coordination and manual operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment.   Travel required This position may require some limited travel.   Work authorization/security clearance requirements N/A  
Category
Product
Job Locations US-MA-Boston
ID 2023-1835
Summary/objective The Field Technician will be based inside an automotive repair shop and perform diagnostic scans and calibrations as well as assisting with virtual diagnostic scans and calibrations. This position will consult with the shop(s) and promote Repairify as it relates to diagnostics and calibrations.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Serve as primary client contact as needed within the service process - Promoting the necessity for diagnostic and calibrations at assigned shop - Responsible for performing precise calibrations for all types of Advanced Drivers Assist System (ADAS) across most vehicle makes and models - Utilize various OEM tools and diagnostic equipment to make the most effective recommendations for repairs and calibrations on multiple makes and models - Perform pre and post vehicle calibration documentation, prepare report paperwork for customers - Read and understand measurements in both standard and metric units - Perform basic R/I procedures to access sensors and control modules - Act as a subject matter expert and adequately explain technical diagnoses and needed repairs to non-mechanical individuals on a consistent basis - Evaluate information and data to provide comprehensive interpretation of technical information, electrical components, and Advanced Safety Systems (ADAS) - Continuously learn new technical information and techniques in e-learning or other training sessions to stay well-informed with rapidly changing automotive technology - Responsible for driving customer or company vehicles for the purpose of delivery, testing or calibration - Utilize understanding of the structure and practices of various types of repair facilities, body shops, insurance carriers to facilitate effective working relationships - Collaborate with other technicians to perform in depth diagnostic test plans - Adhere to all company policy, procedure, safety and environmental rules. - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   Minimum Qualifications: - 1-2 years of car dealership experience OR experience in an aftermarket repair facility as an Automotive Technician - OEM scan tool and/or aftermarket scan tool experience and knowledge - General knowledge in identification of faults, error messages and modules - General knowledge in automotive mechanical and electrical diagnosis, problem-solving and repair experience - In depth understanding of automotive industry and various manufacturer acronyms and lingo - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) - Basic computer skills and understanding of Microsoft Office   Preferred Qualifications: - Technical College Graduate, Automotive Field or equivalent - Excellent written communication skills - Company designated certifications: ASE, I-Car, MECP - Ability to work independently and in a team environment   Supervisory responsibilities This role has no supervisory responsibilities.   Work environment This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.   Physical demands - Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. - Must be able to carry and transport up to 50 pounds up to 20 feet. - Requires standing for extended period with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. - Requires excellent visual acuity and manual dexterity. - Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. - Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles.   Travel required Some travel within the assigned geographic area is expected.   Work authorization/security clearance requirements N/A  
Category
Technicians Other
Job Locations US-MA-Raynham
ID 2023-1770
Summary/objective The Field Technician will be based inside an automotive repair shop and perform diagnostic scans and calibrations as well as assisting with virtual diagnostic scans and calibrations. This position will consult with the shop(s) and promote Repairify as it relates to diagnostics and calibrations. The Field Technician will also work as subject matter expert and provide mentoring to lower-level technicians.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.   - Serve as primary client contact as needed within the service process - Promoting the necessity for diagnostic and calibrations at assigned shop - Responsible for performing precise calibrations for all types of Advanced Drivers Assist System (ADAS) across most vehicle makes and models - Utilize various OEM tools and diagnostic equipment to make the most effective recommendations for repairs and Calibrations on multiple makes and models - Perform pre and post vehicle calibration documentation, prepare report paperwork for customers - Read and understand measurements in both standard and metric units - Perform basic R/I procedures to access sensors and control modules - Act as a subject matter expert and adequately explain technical diagnoses and needed repairs to non-mechanical individuals on a consistent basis - Evaluate information and data to provide comprehensive interpretation of technical information, electrical components, and Advanced Safety Systems (ADAS) - Continuously learn new technical information and techniques in e-learning or other training sessions to stay well-informed with rapidly changing automotive technology - Responsible for driving customer or company vehicles for the purpose of delivery, testing or calibration - Utilize understanding of the structure and practices of various types of repair facilities, body shops, insurance carriers to facilitate effective working relationships - Coordinate with fellow technicians in performing in depth diagnostic test plans - Mentor and act as a subject matter expert to lower-level technicians - Adhere to all company policy, procedure, safety and environmental rules - Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   Minimum Qualifications: - 5-10+ years of car dealership experience OR experience in an aftermarket repair facility as an Automotive Technician - Proficient in OEM scan tool and/or aftermarket scan tool experience and knowledge - Proficient in identification of faults, error messages and modules - Strong automotive mechanical and electrical diagnosis, problem-solving and repair experience - Proficient understanding of automotive industry and various manufacturer acronyms and lingo - Company designated certifications: ASE, I-Car, MECP - Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) - Strong computer skills and understanding of Microsoft Office   Preferred Qualifications: - Technical College Graduate, Automotive Field or equivalent - Ability to train or lead other team members - Excellent written communication skills - Ability to work independently and in a team environment   Supervisory responsibilities This role has no supervisory responsibilities   Work environment This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.   Physical demands - Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. - Must be able to carry and transport up to 50 pounds up to 20 feet. - Requires standing for extended period with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. - Requires excellent visual acuity and manual dexterity. - Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. - Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles.   Travel required Some travel within the assigned geographic area is expected.   Work authorization/security clearance requirements N/A  
Category
Technicians Other